What is a VPA and what are the benefits for me?

VPA stands for “Virtual Personal Assistant”. VPAs support their clients by providing secretarial, concierge, office helper and personal assistant services on demand on a long-term basis for business and private tasks that are carried out on the PC, phone or online. 

So, your VPA will always be the same person at my-vpa. Your assistant will get to know the way you work and the kind of tasks you deal with. All this makes for an effective collaboration. Your VPA is also highly trained and speaks your language. This enables you to delegate tasks efficiently. The best thing about my-vpa is that your VPA is available on demand via the my-vpa app. Whenever you need an extra pair of hands, you can quickly outsource a task to your VPA using the my-vpa app.

How do I delegate a task to my VPA?

Thanks to the my-vpa app, you can delegate tasks in an easy and structured manner using voice messages, text chat and documents. You also specify a time budget and a deadline. Done! The task will now appear in your task list. If you so wish, you can also create projects to which you can assign tasks. You always decide what will be worked on and for how long. If you’d prefer, you can also assign a task in a personal meeting. View demo

More questions are answered here...

You can find the most frequently asked questions and answers to them in our FAQ. Please feel free to contact us if you can’t find the answer to your question.

Professionalise your HR support

Our Virtual Assistants are professionally trained in HR support.

Directly and personally integrated into your team

Our Virtual Assistance Service provides you with comprehensive HR support. Our Virtual Assistants are always personable and understanding when working together with you in this area. Under our Virtual Assistance Service, you will be assigned a dedicated VPA whose understanding of your company, your department and your team will increase over time, and who will become a consistent part of your team. This allows them to understand and recognise the nuances when assessing and processing applications for your company.
Thanks to our technical connectivity, including virtual desktops and VPN, our assistants can work on your systems directly.
In addition, my-vpa GmbH and all assistants are trained on GDPR provisions and are GDPR-certified.
Secure and encrypted.
Our Cloud Management Platform is hosted in a high-security data processing centre in Frankfurt. All assistants are instructed and trained in standard security practices. my-vpa is GDPR-certified and consistently follows the provisions set out by the German Federal Office for Information Security.
Compatible with your workflows
You have the option of having our assistants work directly on your systems. Using virtual desktops and dedicated VPN connections, you can integrate our Virtual Assistance Service directly into your back office systems. You’ll notice an increase in productivity from hour one.
Service level agreements.
We’re here to support you in any way we can. We give you the opportunity to agree service level agreements (SLA) with our Virtual Assistance Service. In these SLAs, you can specify when and within what response time our service should respond to your requirements. Please don’t hesitate to get in touch.
Our Virtual Assistance Service will provide you with a sustainable solution. Our assistants are flexible and will work on your tasks without any overheads. We keep a close eye on our service, so you don’t need to worry about tasks going unfinished if VPAs take holiday or sick leave.
Get free back office advice
What is a virtual service?
Behind the Virtual Services of my-vpa are “real” people, whom we call Virtual Personal Assistants (VPA). Via our my-vpa cloud management platform, you can collaborate with these virtual assistants on a topic or team basis. Our virtual back office service provides you with professionally trained assistants in the back office area.
The my-vpa quality promise
Our Virtual Personal Assistants speak English, possess prior knowledge of the subject area of the task in question and are professionally managed by us. They are available on demand without fixed costs and can be contacted for additional support whenever you need it.

Case Study: How we support motionet AG in the area of HR

motionet AG is an IT service provider with headquarters in Düsseldorf and Cologne
Motionet AG frequently puts together diverse project teams for its enterprise clients. These teams may be made up of its own employees as well as freelancers located across the globe.With teams, the most important thing is finding the right chemistry so that productive and sustainable cooperation is possible. my-vpa supports motionet AG’s HR department in the following processes:
  1. Continuously maintaining the freelancer database
  2. Actively acquiring candidates via forums and social media
  3. Preparing application portfolios
  4. Creating CV and client-specific portfolios according to specifications
Thanks to a data exchange folder on the my-vpa ownCloud storage space, VPAs can work with the HR department directly. Project tasks are set up on the my-vpa Cloud Management Platform, and time worked is recorded to the tasks directly. This ensures that everything is straightforward and clear when it comes to invoicing for tasks carried out for motionet AG’s clients.

We’ve been working with my-vpa’s Virtual Assistance Service since 2017. Our permanent key account manager is familiar with our company’s philosophy and understands exactly what we’re looking for in candidates

motionet AG
IT Services
motionet AG specialises in the development of complex e-commerce platforms in the enterprise sector. Motionet AG’s long-standing clients include BMW AG, Vodafone, Deutsche Telekom and the Rhein Main Verkehrsverbund Transport Association.

Your VPA will relieve you in these six areas of assistance as needed

In addition to preparatory accounting, your VPA relieves you of numerous other tasks on demand