Can I work incognito?

Yes, this happens automatically at certain times. Your customers will not see that you are online. During off hours (these are: 7 p.m. to 8 a.m. on weekdays, weekends and holidays), your customers will automatically see your status as “offline” – regardless of whether you are online or not. Your colleagues, on the other hand, will see whether you are online even during idle hours. So you can communicate with each other if necessary. You can’t work incognito outside the off hours, because it is very important that you are available for your customers during this time.